Privacy Policy
We are committed to protecting your personal data and your right to privacy.
At Celcom Technologies Ltd (“we”, “us”, or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website at celcom-seven.vercel.app or engage with any of our technology services.
By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
This policy is compliant with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable data protection frameworks.
Overview
- This Privacy Policy applies to all personal information collected by Celcom Technologies Ltd through:
- Our website and all associated web pages
- Contact forms, inquiry submissions, and email communications
- Service agreements and client onboarding processes
- Marketing and newsletter communications
- Social media interactions and third-party integrations
- As the Data Controller, Celcom Technologies Ltd determines the purposes and means of processing your personal data. We are committed to ensuring your data is handled fairly, lawfully, and transparently.
Data We Collect
- We may collect the following categories of personal information Like Fulname, Email address, phone number, physical address, , IP address, browser type, device info, cookies, Payment details (processed securely via third-party), Emails, messages, form submissions, Company name, job title, industry.
- We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless explicitly required and consented to for a specific service.
Data We Collect
- We may collect the following categories of personal information Like Fulname, Email address, phone number, physical address, , IP address, browser type, device info, cookies, Payment details (processed securely via third-party), Emails, messages, form submissions, Company name, job title, industry.
- We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless explicitly required and consented to for a specific service.
How We Collect Data
- We collect your personal data through the following methods:
- Direct Collection
- When you fill out our contact or inquiry forms
- When you email or call us directly
- When you sign a service agreement or onboarding form
- When you subscribe to our newsletter or marketing updates
- When you provide documents as part of a project engagement
- Automated Collection
- Through cookies and similar tracking technologies on our website
- Through web analytics tools (e.g., Google Analytics)
- Through server logs that record IP addresses and access patterns
- Third-Party Sources
- From referral partners or business associates
- From publicly available professional directories or social media profiles (LinkedIn, etc.)
- From payment processors and financial institutions
How We Use Your Data
- We use your personal data only for legitimate purposes and only to the extent necessary. Specifically, we use your data to:
- Direct Collection — to fulfil contracts and provide the technology solutions you have engaged us for.
- Communicate with you — to respond to inquiries, send project updates, and provide customer support.
- Process payments — to manage invoices, billing, and financial transactions.
- Improve our website — to analyse usage patterns and enhance the user experience.
- Marketing communications — to send relevant updates, newsletters, or promotional content (with your consent).
- Legal compliance — to comply with applicable laws, regulations, and lawful requests from authorities.
- Security — to detect, prevent, and address fraud, abuse, or technical issues.
- Business development — to understand market trends and improve our service offerings.
- We will never use your personal data for purposes other than those stated here without first obtaining your explicit consent.
Sharing Your Data
- We do not sell, rent, or trade your personal data to third parties. We may share your data only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., hosting providers, payment processors, analytics tools). These parties are bound by confidentiality agreements.
- Legal Requirements: When required to comply with a legal obligation, court order, or government request.
- Protection of Rights: When necessary to protect the rights, property, or safety of Celcom Technologies Ltd, our clients, or the public.
- With Your Consent: Any other sharing will only occur with your explicit prior consent.
- Marketing communications — to send relevant updates, newsletters, or promotional content (with your consent).
- Legal compliance — to comply with applicable laws, regulations, and lawful requests from authorities.
Cookies & Tracking
- Our website uses cookies and similar tracking technologies to enhance your browsing experience. Here is what we use:
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymized.
- Preference Cookies: Remember your settings and preferences for a better experience.
- You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.
- ℹ️ By continuing to use our website, you consent to our use of essential and analytics cookies. For marketing cookies, we will request your explicit consent.
Cookies & Tracking
- Our website uses cookies and similar tracking technologies to enhance your browsing experience. Here is what we use:
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These are anonymized.
- Preference Cookies: Remember your settings and preferences for a better experience.
- You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.
- ℹ️ By continuing to use our website, you consent to our use of essential and analytics cookies. For marketing cookies, we will request your explicit consent.
Data Retention
- We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Retention periods vary by data type:
- Client project data: Retained for 5 years after project completion for legal and accounting purposes.
- Contact form submissions: Retained for 2 years unless you become a client.
- Financial and billing records: Retained for 7 years in compliance with Nigerian financial regulations.
- Marketing contact data: Retained until you unsubscribe or withdraw consent.
- Website analytics data: Retained for 26 months, then anonymized.
- When your data is no longer needed, it is securely deleted or anonymized so it can no longer be associated with you.
Your Rights
- Under the Nigeria Data Protection Regulation (NDPR) and applicable law, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data ("right to be forgotten").
- Right to Object: Object to processing of your data for marketing or profiling.
- Right to Portability: Receive your data in a structured, machine-readable format.
- Right to Withdraw: Consent Withdraw consent for processing at any time without penalty.
- To exercise any of these rights, please contact us using the details in Section 14. We will respond to all requests within 30 days.
Data Security
- We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our security measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure, encrypted storage for sensitive client information
- Access controls ensuring only authorized personnel can access your data
- Regular security audits and vulnerability assessments
- Staff training on data protection and privacy best practices
- Incident response procedures for potential data breaches
- In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities within 72 hours of becoming aware of the breach, in accordance with applicable law.
International Transfers
- Celcom Technologies Ltd is based in Nigeria. If you access our services from outside Nigeria, your data may be transferred to and processed in Nigeria or other countries where our service providers operate.
- When transferring data internationally, we ensure appropriate safeguards are in place, including:
- Data transfer agreements with receiving parties
- Use of service providers in countries with adequate data protection standards
- Compliance with NDPR requirements for cross-border data transfers
Third-Party Links
- Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.
- We encourage you to read the privacy policy of every website you visit when you leave our site. This Privacy Policy applies solely to information collected by Celcom Technologies Ltd.
Policy Changes
- We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify active clients via email
- Display a notice on our website for a reasonable period
- We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to our team directly.
